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Hello Harbour clients and friends; It was 365 days ago that the worst known and measured Hurricane to hit in Southwest Florida landed. Hurricane Ian caused over $109m in damage in the State of Florida and turned out to be the costliest hurricane in the State and the 3rd costliest in the Nation. When it hit land, it was a Category 4 storm that produced a 13 ½ foot wall of water across between Naples to Sanibel. It destroyed homes and businesses and left so many displaced. For those of us who stayed in our homes we watched the tide rise into our homes, into our cars, into our businesses and into our lives. For those of you who had damage it has been a trying year. With inflation, lack or materials, lack of contractors, supply chain issues and dealing with an insurance claim(s), it has not been easy. We had over 1,000 claims and we are down to about 50 open claims. The claims process was not a smooth one. There were too many losses and not enough adjusters. Some couldn’t get back to their homes and businesses for weeks/ months and getting the adjusters to the home or business was challenging. Even more challenging was waiting to hear back from the desk adjuster. Most of our claims have been closed well, but it took too long. For those of us (yes, I am one of them) who still have an open claim keep fighting for what should be paid to you. I want to thank all of our team at Harbour. Five of us had damage and claims at our homes and were helping clients before making their claims and repairs. Our whole team worked like a team of All Stars. You are great agents who put others first. To our clients, please know we feel for you and always work for you. We are very honored to be working for such a resilient group of people that you are. As hard as it has been, Southwest Florida is on the rebound because of the very determined people who live. You can see how far we have come by these two drone flyover of Ft Myers Beach: Thank you to all who are determined to make this wonderful place better.
I wish a gentle tide and light winds for us all, Will Kastroll Owner |
